Refund Policy
Effective Date: Mar 2025
Legal Entity: Women Leadership Foundation
1. Training Programs
Non-Refundable Once Paid: Fees paid for training programs (digital or physical) are non-refundable, except under the following circumstances:
- If WLF cancels a program and no replacement date is offered.
- If the registered participant provides a valid reason (medical emergency, etc.) at least 7 working days before the program start date — in which case, a deferral to another program may be considered at WLF's discretion.
Transfer of Registration: You may request to transfer your participation to another individual or future cohort, subject to approval and availability.
No-Show: Participants who fail to attend without prior written notice will not be eligible for refunds or transfers.
2. Merchandise Sales
Return Window: Items can be returned or exchanged within 7 working days of delivery.
Condition: Items must be unused, unworn, unwashed, and in original packaging.
Process: Contact us at [insert contact email/form] to initiate a return. Return shipping is at the customer’s cost unless the item is faulty or sent in error.
Non-Returnable Items: Sale or promotional items are final unless proven defective.
3. Donations & Fundraisers
Non-Refundable Donations: All donations made to Women Leadership Foundation are considered final and non-refundable.
Exception — Fundraiser Cancellation: If a specific fundraising initiative is canceled, you may request a refund by contacting us at enquiry@womenleadershipfoundation.com.
4. Processing of Refunds
Approved refunds will be processed via the original payment method and may take 7–14 working days depending on your bank or provider.
For further inquiries, please contact us at enquiry@womenleadershipfoundation.com.